How to Fix BIM 360 Refresh Crashing Navisworks, and Where Is the BIM 360 Cache?

I recently experienced a persistent crash on Navisworks 2016 whenever I tried to “Refresh” the models from BIM 360 Glue. I was working in a local NWF at the time.

To resolve this, I followed these steps:

1. Go to C:UsersUSERNAMEAppDataLocalAutodeskNavisworks 2016LocalCache
2. Select all
3. Delete
4. Re-open the models in Navisworks
5. You will see that the cache folder immediately starts to fill up again with the new models.

Here are some other Glue cache locations…

Glue 2015 cache location:

Glue 2016 cache location:

When directly appended to Navisworks, you can see the originating file name, such as:

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