To make an intelligent decision we use data, logic, analytical processes. If the data that we use is of poor quality and unreliable our decisions can cause problems. The buildings and infrastructure are our most expensive and critical assets and we still manage them using guesswork and make decisions blindly, because facility data is not good. Recent maintenance problems at Atlanta Airport, London Airports, Washington DC metro, and other major venues have caused a lot of public frustration. Small to midsize facility owners lose a lot of money on inefficient facility operations and maintenance.
There are many reasons why asset data that is passed from design & construction to facility management is bad: no incentives for designers and builders to collect and document it in a better way, facility owner’s data standards either do not exist or lack proper structure, few think about life cycle benefits of asset data, but the most obvious reason is that data collection is pricey.
That…